Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Introduction

Drowsy Shores ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drowsy-shores.com or use our car rental services.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Driver's license information and driving history
• Payment and billing information
• Rental preferences and history
• Emergency contact information

Automatically Collected Information

• IP address and browser information
• Website usage data and cookies
• Device information and operating system
• Referral source and page views

How We Use Your Information

• Processing rental bookings and providing services
• Communicating about your reservations and account
• Improving our services and website functionality
• Sending promotional offers and updates (with consent)
• Complying with legal and regulatory requirements
• Fraud prevention and security purposes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie management system. For detailed information about our cookie practices, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Rental records are typically kept for 7 years for accounting and legal purposes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.